privacy-policy | Liquid Pro

Last updated: June 02, 2024

Liquid Pro ("we", "us", "our" or "Company") operates the website https://www.liquid-pro.com and related services (collectively, the "Service").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit applications, complete verification, make payments, or use any part of our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information you provide:

Full name, email address, phone number
Identity documents (passport, ID card, etc.) and any supporting files you upload during Application or Verification
Payment and financial information (card details, bank account, IBAN, etc.) when using our Payment services
Address, city, country and other KYC/AML related data
Any other information you voluntarily provide through forms or correspondence

Automatically collected information:

IP address, browser type, device information, operating system
Cookies and similar tracking technologies
Usage data (pages visited, time spent, actions performed)

Information from third parties:

Data received from verification providers, payment processors, or compliance services

2. How We Use Your Information

We use the collected information for the following purposes:

To process your Application and Verification
To provide liquidity services, trading accounts, payments, wallet and card services
To comply with legal and regulatory obligations (KYC, AML, counter-terrorism financing)
To communicate with you (including sending confirmations and support messages)
To improve our Service, analyze usage and prevent fraud
To send important notices and, with your consent, marketing communications

3. Sharing Your Information

We may share your information with:

Affiliated companies and service providers (hosting, verification, payment processors, Telegram for notifications)
Regulatory authorities and government bodies when required by law
Professional advisors (legal, accounting) under confidentiality obligations
Third parties in the event of a merger, acquisition or sale of assets

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent where applicable
Data portability

To exercise these rights, please contact us at [help@liquid-pro.com]

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Liquid Pro Email: help@liquid-pro.com